Looking for Answers To Only Albany Tickets Frequently Asked Questions?
If you have inquiries about Only Albany Tickets or how ticketing work, you can find most of your answers in our FAQ page. If you have other problems not answered here, just call our customer service line. Phone 518-348-5835 or fill out our support form.
After someone buys a seat from an event’s box office -- AKA the primary ticket seller -- the buyer has the choice to sell that reservation to a different buyer. Suppliers in the secondary ticket market may be licensed ticket sellers, ticket firms, box office promoters, and individuals like you. Only Albany Tickets shows you tickets from an extensive ticket marketplace, and then filters results to only Albany and neighboring areas so you can easily discover the top seats in your city.
Since the secondary market works on a price per demand model, you may discover that price points fluctuate as you get closer to the event. It’s not surprising to see seats go for below box office prices. You can also see hot seats for sold out shows that could cost more than the original purchase price. The key to the secondary marketplace is to check back often to find what’s available in Albany.
Depending on the individual sale, you could get your tickets in one of six ways:
Email download: A PIN code will be e-mailed to you before the show, from which you should print out your barcoded ticket. These e-tickets might have to be obtained through My Ticket Tracker.
FedEx: The ticket seller will ship the tickets with FedEx. Purchased tickets are guaranteed to arrive before the event starts, and you’ll have a FedEx tracking code once your package ship.
Will Call: Tickets will be waiting in the box office or will call area.
Location Pick-up: Tickets will need to be picked up at a 3rd party place other than the venue (no more than 30 minutes away from the event).
Paperless: The seller will connect with you at the venue and walk you to the box office.
Flash: The ticket seller will send you a prepaid credit card that you will need to show at the event box office. It will contain the initial sale transaction and generate a viable receipt.
You can choose a different shipping address -- including P.O. boxes -- for completed purchases placed through Only Albany Tickets. However, on sales past $750, the seller can reject to mail to a separate place other than the billing address. Furthermore, sellers may request a signed authorization from you if they need verification that the delivery address is valid.
Instant tickets generally become available to download and print after you place the order. Please allow for processing time, which could take up to one business day. You will get a confirmation email showing you how to access your instant tickets.
To make sure you have an amazing time in Albany, all tickets come with a 100% Money Back Guarantee if:
The seller never fulfills your purchase
The tickets arrive after the event starts
The tickets were deemed void by the venue. (Confirmable evidence must be supplied by the venue as a written letter.)
The event was canceled with no rescheduled date. (Refund excludes shipping costs.)
Usually, tickets off of Only Albany Tickets are first-come, first-served. If another buyer submits their order before you, your purchase will close during purchase. In that case, you will have to return to that event and try ordering a different seat.
Sellers often are listing many groups of tickets and can book orders easier if they leave off the seat numbers on the listings. However, you'll get the rows and larger sections to pick from. Your full party will be with each other, unless expressly noted.
Since this is a resale marketplace, the ticket will have the first purchaser's name instead of yours. Nevertheless, you will still be allowed into the event because it's the bar code that's required to enter.
To avoid ticketing fraud, the majority of tickets are unique units. Therefore, if your tickets are ruined, lost, or stolen you can contact the seller to inquire if it is possible to replace lost tickets. However, all sales are final.
If an event is totally called off, you are entitled to a full refund (shipping not reimbursed). If the event gets delayed and set for another time, your tickets will carry over to the new day.